Sendio Support Overview

Sendio Support representatives are available Monday through Friday between the hours of 5 am and 5 pm Pacific Standard Time to answer any technical questions or concerns current customers might have. Although we are always available to help live, customers with support related questions are encouraged to utilize the resources available below as a first step. Answers to 90% of customer’s questions or issues can usually be found in the following documents. If you can’t find what you are looking for, don’t hesitate to open a support ticket or give us a call.

Support FAQ
Find the answer to the most commonly asked support related questions» More

Support Portal
Sendio Partners and customers that purchased the ESP directly through Sendio can log in here to access Sendio support resources, submit a support request or update a pending request. » More

Support Requests
Current customers submit a request for support directly here. » More

ESP Documentation
Current installation guide, user guide, admin manual and other documentation is available here. » More